Refund Policies

Refund Policies

We strive to ensure our customers are fully satisfied with their purchases. However, as part of our policy, all sales are final, meaning we do not accept returns, exchanges, or provide refunds for change of mind, incorrect size selection, or other personal preferences.

Refunds for Non-Conformity

We do offer refunds or exchanges only in cases where the item received is defective or does not match the product description. If your purchase is found to be significantly different from the description on our site or has a manufacturing defect, you are eligible to request a refund or replacement.

Eligibility Criteria for Refunds:

• The item must be unused and in the same condition as when you received it.

• It must be returned in the original packaging, with all tags and labels intact.

• The request for a refund or exchange must be made within 7 days of receiving your order.

Once your request is received, we will review the issue and decide whether a refund or replacement is warranted. Please note that we reserve the right to deny a refund if the product shows signs of wear, misuse, or damage caused by the customer.

How to Request a Refund:

If you believe your item is defective or not as described, please contact our customer service team with the following details:

1. Your order number.

2. A clear description of the issue.

3. Photos or videos showing the defect or inconsistency with the product description.

Our team will guide you through the next steps and provide a return label if your request is approved. Please do not return any items without first contacting us, as we are unable to process returns that have not been authorized.

Non-Refundable Situations:

• Sale items and promotional purchases are non-refundable.

• Any product that does not meet the criteria for a refund due to reasons such as personal preferences or incorrect selection at the time of purchase will not be eligible for a return or exchange.

Shipping fees are non-refundable, except in cases where the item was defective or incorrectly described.

We take pride in the quality of our products, and we are here to assist you if any issues arise. If you have any questions or concerns about your purchase, please don’t hesitate to contact us.